Return & Exchanges
We hope you love what you ordered! But, in case you don't, we accept returns on all unworn items within 45 days of purchase.
We do not accept returns on all non-US international orders, gift cards, customized items or sale items.
We offer a no hassle returns process.
Open our chat and select Manage your orders/Return an order and follow the instructions.
Issues with Order
If you need to change or cancel your order please open our chat and select Manage your orders/Cancel an order and follow the instructions.
We begin processing orders within 24 hours. If your order has already been processed you will have to make a return/exchange.
How long will it take me to get my order?
We ship out orders within 2-3 business days. Due to carrier delays, please allow between 3 to 5 business days for your order to be delivered via our standard shipping method.
Where Is Your Store Based?
We are located inside the Vivint Arena.
301 W S Temple, Salt Lake City, 84101 UT
We ship all our orders from our warehouse within the Vivint Arena.
Who Pays Customs, Duties & Taxes?
Please be aware that you are reponsible for all custom fees and your country will collect additional fees at the time of delivery.
If your package is returned to us for failure to pay customs, duties and taxes we will deduct these fees from your return as we are required to pay them on all returned packages.
We use UPSP to ship our International Packages.