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Shipping & Returns

Return Policy

 

 Returns

You may return most new, unopened items, with tags attached within 45 days of delivery for a full refund. If you return an item within 45 to 60 days of delivery, we will issue the refund to your online store account. After 60 days, we will not accept any returns and if sent to us, we will have to send them back.  If you need to return an item, please log into your account and fill out a return request. Please include as much information as possible so we can take care of you the best we can. Once your return request has been accepted, you will receive an email with the return label. All items from the 21-22 season and beforehand that are not placed by June 17, 2022 will be final sale. All items meeting this requirement will not be eligible for a refund or exchange. All Orders placed before June 17th, 2022 will have the normal return and exchange time windows.

 

You should expect to receive your refund within four weeks of giving your package to the shipping department, however, in many cases you will receive a refund quicker. This time period includes the transit time for us to receive your return from the shipping department (5 to 10 business days), the time it takes us to process your return once we receive it (1-2 business days business days), and the time it takes your bank to process our refund request (5 to 7 business days).

 

Exchange Policy 

 

You may exchange new, unopened items, with tags attached within 60 days of delivery. To submit an exchange request, please log into your account and fill out the exchange request form. Please include which size or item you are looking to exchange it for. Once your exchange request has been approved, you will receive an email with the return label attached. Any exchange requests submitted after 60 days since the purchase date will be rejected and any exchanges sent back after 60 days will be sent back.

 

Shipping

 

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Due to a high volume of orders, please allow our staff around 1 to 3 business days to process, pick, and package your order. Please be advised that our shipping carrier does not pick up orders over the weekend or on event days (game days, concerts, events, etc.).

When you place an order, we will estimate shipping rates for you based on the availability of your items and the shipping options you choose. 

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Express Shipping

All orders with Express Shipping that are placed after 10:30 AM MST will be shipped out the following day.





We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

 

For international orders, please select International Shipping at checkout.